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MinAuctions virtual assistant
Instant answers about bidding, payments and shipping. Reserved information is not disclosed.
Ask a question about how MinAuctions works, or pick one of the suggestions below.
You can ask questions in any language. The assistant will reply in the same language.
Buying on MinAuctions
Browse live auctions, place bids, watch lots and receive outbid alerts in real time. Winning bidders receive an invoice with payment instructions from the seller.
New here? Read the complete bidder guide — a step-by-step manual from registration to the delivery of the specimen you won.
Selling on MinAuctions
Apply for a seller account, complete your profile and upload lots before the auction group starts. Each lot must include at least three photographs and all mandatory information.
Payments and shipping
Invoices must be paid within 3 days of issue. Sellers ship within 3 business days of payment and provide tracking information through the platform.
Account and verification
Email verification is required during registration. Keep your profile and addresses up to date for invoicing and shipping.
Need more help?
Please sign in to open a support ticket, or use the contact form for general enquiries.